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Frequently Asked Questions
River & Bord | Handcrafted Custom Upholstery in North Carolina
At River & Bord, we specialize in timeless, made-to-order upholstered furniture—crafted by hand in North Carolina. Whether you’re ordering your first custom piece or outfitting a client’s entire home, we’ve put together answers to the most common questions to guide you through the process.
1. What furniture products do you make?
We design and build custom sofas, sectionals, chairs, ottomans, and pillows. Every piece is handcrafted to order using durable upholstery and premium materials. You’ll find styles ranging from classic and transitional to mid-century modern and vintage-inspired.
2. Can I customize the size, fabric, or trim?
Yes. Most of our items from River & Bord are fully customizable. You can select from a wide range of performance fabrics, wood finishes, cushion fills, trims, and sizes to match your space and style.
3. Do you offer performance or stain-resistant fabrics?
4. Are your products made in North Carolina?
Yes. All of our furniture is handcrafted by artisans in North Carolina, where our company has roots dating back to 1930. We’re proud to carry on the legacy of quality furniture making.
5. How long does it take to receive a custom piece?
Most orders are crafted and shipped within 6–8 weeks. Lead times may vary slightly depending on fabric availability or design complexity. We’ll provide updates along the way so you’re never left guessing.
6. Do you ship throughout the United States?
Yes. We offer nationwide shipping within the continental U.S. Every piece is carefully packaged and transported with care. We offer two delivery options: white-glove service for in-home placement and unpacking, and front-door delivery for a convenient, contactless experience.
7. What is white-glove delivery?
White-glove delivery includes setup in your home, light assembly if needed, and cleanup of all packaging. It covers delivery up one interior flight of stairs and is available as an upgrade at checkout.
8. Do you work with interior designers?
Yes, we love working with designers. River & Bord offers a designer trade program with exclusive pricing, fabric swatches, and dedicated support to help you furnish multiple projects with ease.
9. Can I order fabric samples?
Yes. We encourage clients to order complimentary swatches before making a final decision. Seeing and feeling fabric in your home’s lighting is a helpful part of the design process. It’s also important to note that colors shown in renderings or reference images can sometimes look different from the final piece due to variations in screen settings and display types.
10. What’s the difference between a couch and a sofa?
Sofa, couch—tomato, tomahto. Some say one feels fancier than the other, but at River & Bord, we see them the same way: as the perfect place to unwind. We strive to craft something you’ll fall in love with, no matter what you call it.
11. Do you offer sectionals for small spaces?
Yes. Our custom sectional sofas can be tailored for apartments, townhomes, or open-concept homes. You choose from a variety of configuration, dimensions, and layout that works best.
12. How do I care for my custom upholstered furniture?
We recommend vacuuming weekly with a soft brush attachment and spot-cleaning with mild soap and water. For deep cleans, consult the care instructions provided with your fabric or contact our team for guidance.
13. Do you offer warranties?
Yes. All River & Bord frames carry a limited lifetime warranty. Cushion cores and upholstery are backed by industry-standard warranties, and we’re always here to help with concerns post-purchase.
14. Can I return or cancel a custom order?
Because each piece is made to order, we cannot accept returns or cancellations once production begins. However, our team will walk you through every detail before placing your order to make sure you’re confident in your selections.
15. What makes River & Bord different from other furniture brands?
We build custom furniture the thoughtful way—by hand, with patience, care, and a bit of cutting-edge technology. Our innovative fabric-matching technology ensures a level of precision that brings your vision to life beautifully, down to the last stitch. As a Christian-owned company, our values guide everything we do—from the way we treat our customers to the causes we support through ongoing philanthropic work. And with our direct-to-consumer model, you get exceptional craftsmanship without inflated markups—plus genuinely helpful, responsive service every step of the way.
16. Where is River & Bord located?
Our furniture is handcrafted in North Carolina and shipped across the United States. Our dedicated team is here to help you find the perfect piece for your space. We also provide swatch support to make choosing the right fabric easy and stress-free.
17. How can I contact customer support?
You can reach our customer support team via our Contact Page or by email, info@riverandbord.com. We aim to respond within one business day, often sooner.
Follow Us For Inspiration
With the kids back in school, it’s time to give your home a fresh start too. Turn your mood board into reality with River & Bord, where every piece is designed to bring timeless comfort, layered textures, and thoughtful details into your space. Let’s make your vision come to life!
#homegoals #RiverandBord #DesignYourEveryday #MoodBoardToReality #InteriorInspo #HomeWithRNB #LivingRoomGoals #InteriorDesignIdeas #HomeStyling #DesignDetails #ModernTraditional #CozyInteriors #HomeDecorInspo #TransitionalStyle #NeutralInteriors #DesignMoodboard #HomeGoals

With the kids back in school, it’s time to give your home a fresh start too. Turn your mood board into reality with River & Bord, where every piece is designed to bring timeless comfort, layered textures, and thoughtful details into your space. Let’s make your vision come to life!
#homegoals #RiverandBord #DesignYourEveryday #MoodBoardToReality #InteriorInspo #HomeWithRNB #LivingRoomGoals #InteriorDesignIdeas #HomeStyling #DesignDetails #ModernTraditional #CozyInteriors #HomeDecorInspo #TransitionalStyle #NeutralInteriors #DesignMoodboard #HomeGoals
A quiet corner, just right for an afternoon read! Soft textures, layered blues, and timeless details bring calm and comfort into this space.
Photo & design: @carlaypage
#RiverandBord #DesignDetails #InteriorInspiration #CalmCorners #HomeWithStyle #ModernTraditional #LayeredLiving #DesignThatLasts #InteriorLovers

A quiet corner, just right for an afternoon read! Soft textures, layered blues, and timeless details bring calm and comfort into this space.
Photo & design: @carlaypage
#RiverandBord #DesignDetails #InteriorInspiration #CalmCorners #HomeWithStyle #ModernTraditional #LayeredLiving #DesignThatLasts #InteriorLovers
A sofa designed for everyday living. The Max Sofa with Pleated Skirt in Heathered Oatmeal fabric blends timeless form with relaxed comfort.
#RiverandBord #LivingRoomDesign #MaxSofa #PleatedSkirt #TimelessDesign #ElevatedLiving #ClassicModern #WarmInteriors

A sofa designed for everyday living. The Max Sofa with Pleated Skirt in Heathered Oatmeal fabric blends timeless form with relaxed comfort.
#RiverandBord #LivingRoomDesign #MaxSofa #PleatedSkirt #TimelessDesign #ElevatedLiving #ClassicModern #WarmInteriors
A fireside retreat, our Page Chaise dressed in luxurious green velvet and softened with layers of beauty. Textures and tones come together to create a serene moment by the fire.
Photo: @christycassano
Product design:@carlaypage
#riverandbord #PageChaise #ModernHeirlooms #InteriorInspiration #DesignWithSoul #ElevatedLiving #CollectedInteriors #TimelessDesign #FiresideStyle #CuratedComfort

A fireside retreat, our Page Chaise dressed in luxurious green velvet and softened with layers of beauty. Textures and tones come together to create a serene moment by the fire.
Photo: @christycassano
Product design:@carlaypage
#riverandbord #PageChaise #ModernHeirlooms #InteriorInspiration #DesignWithSoul #ElevatedLiving #CollectedInteriors #TimelessDesign #FiresideStyle #CuratedComfort
Soft light, layered textures, and a touch of heritage charm—our Stout Chair anchors this fireside corner, inviting slow mornings and lingering evenings. It’s a space that feels as good as it looks.
Design: @samanthawaredesigns
Photography: @raquellangworthy.photo
Styling: @deirdrekingcreative
#RiverAndBord #InteriorInspo #ClassicStyle #ModernHeritage #CollectedHome #VintageVibes #TimelessDesign #CozyCorners #StyledSpaces #DesignDetails #HomeWithCharacter #InteriorGoals #RefinedLiving #ChicAndCozy #LayeredInteriors

Soft light, layered textures, and a touch of heritage charm—our Stout Chair anchors this fireside corner, inviting slow mornings and lingering evenings. It’s a space that feels as good as it looks.
Design: @samanthawaredesigns
Photography: @raquellangworthy.photo
Styling: @deirdrekingcreative
#RiverAndBord #InteriorInspo #ClassicStyle #ModernHeritage #CollectedHome #VintageVibes #TimelessDesign #CozyCorners #StyledSpaces #DesignDetails #HomeWithCharacter #InteriorGoals #RefinedLiving #ChicAndCozy #LayeredInteriors
The Page Chaise in gorgeous blue velvet turns your morning routine into a moment worth savoring — soft lines, plush texture, and an elegance that makes getting ready feel like a quiet luxury. Perfect for lingering with coffee, paging through a magazine, or simply getting ready in comfort and style.
Photo & design: @theluxe.studio.interiors
Product design: @carlaypage
#PageChaise #BlueVelvet #RiverAndBord #DesignDetails #InteriorInspiration #ElegantInteriors #MindfulLiving #CuratedStyle #HomeWithSoul #SlowLivingSpaces

The Page Chaise in gorgeous blue velvet turns your morning routine into a moment worth savoring — soft lines, plush texture, and an elegance that makes getting ready feel like a quiet luxury. Perfect for lingering with coffee, paging through a magazine, or simply getting ready in comfort and style.
Photo & design: @theluxe.studio.interiors
Product design: @carlaypage
#PageChaise #BlueVelvet #RiverAndBord #DesignDetails #InteriorInspiration #ElegantInteriors #MindfulLiving #CuratedStyle #HomeWithSoul #SlowLivingSpaces
This space glows with layered charm — featuring our Page Chaise and Meadow Sofa, thoughtfully designed for quiet comfort and timeless form. It’s a room that invites stillness, story, and the kind of beauty that lingers.
We’d love to know how you would style these pieces in your own home? A cozy sitting room? A tucked-away reading nook? Layered into a collected library? Tell us your dream setup below!
Photo & design: @carlaypage
#RiverAndBord #InteriorInspiration #PageChaise #MeadowSofa #DesignDetails #CozyCorner #CollectedHome #HomeStylingIdeas #TheMaxCollection #TimelessDesign #LiveBeautifully

This space glows with layered charm — featuring our Page Chaise and Meadow Sofa, thoughtfully designed for quiet comfort and timeless form. It’s a room that invites stillness, story, and the kind of beauty that lingers.
We’d love to know how you would style these pieces in your own home? A cozy sitting room? A tucked-away reading nook? Layered into a collected library? Tell us your dream setup below!
Photo & design: @carlaypage
#RiverAndBord #InteriorInspiration #PageChaise #MeadowSofa #DesignDetails #CozyCorner #CollectedHome #HomeStylingIdeas #TheMaxCollection #TimelessDesign #LiveBeautifully
The Max Collection, now available to view by appointment at @carlaypage showroom! Feels right at home among layers of history, texture, and soul. We were honored to collaborate with Carley on this space — a thoughtful expression of design that’s both timeless and deeply personal. Each piece invites presence, beauty, and a slower way of living.
Photo & design: @carlaypage
#TheMaxCollection #RiverAndBord #CarleySummers #AppointmentOnly #CraftedWithCare #TimelessElegance #SoulfulDesign #CollectedSpaces #LiveBeautifully #MeaningfulStyle

The Max Collection, now available to view by appointment at @carlaypage showroom! Feels right at home among layers of history, texture, and soul. We were honored to collaborate with Carley on this space — a thoughtful expression of design that’s both timeless and deeply personal. Each piece invites presence, beauty, and a slower way of living.
Photo & design: @carlaypage
#TheMaxCollection #RiverAndBord #CarleySummers #AppointmentOnly #CraftedWithCare #TimelessElegance #SoulfulDesign #CollectedSpaces #LiveBeautifully #MeaningfulStyle
The Meadow Sofa is a quiet statement in refinement. Designed to shape the backdrop of your everyday and the moments that last.
#RiverAndBord #MeadowSofa #RefinedLiving #DesignWithDepth #ElevatedInteriors #QuietLuxury #UnderstatedStyle #CuratedHome #TimelessDesign #LiveWithIntention #CollectedSpaces

The Meadow Sofa is a quiet statement in refinement. Designed to shape the backdrop of your everyday and the moments that last.
#RiverAndBord #MeadowSofa #RefinedLiving #DesignWithDepth #ElevatedInteriors #QuietLuxury #UnderstatedStyle #CuratedHome #TimelessDesign #LiveWithIntention #CollectedSpaces
A nursery grounded in warmth and timeless charm. Our Page Swivel Rocker and Dinah Ottoman—draped in our rich Pender Praline velvet and finished with elegant Midas fringe—bring elevated comfort to the everyday rhythm of rocking, soothing, and storytelling.
#RiverandBord #NurseryInspo #InteriorDesign #TimelessDesign #SwivelRocker #OttomanStyle #WarmInteriors #ClassicModern #HeritageDetails

A nursery grounded in warmth and timeless charm. Our Page Swivel Rocker and Dinah Ottoman—draped in our rich Pender Praline velvet and finished with elegant Midas fringe—bring elevated comfort to the everyday rhythm of rocking, soothing, and storytelling.
#RiverandBord #NurseryInspo #InteriorDesign #TimelessDesign #SwivelRocker #OttomanStyle #WarmInteriors #ClassicModern #HeritageDetails
Soft light, rich textures, and timeless charm—this space blends vintage elegance with cozy comfort, featuring your favorite River and Bord pieces, perfect for a morning coffee or fireside evening.
Photo & Design: @carlaypage
#RiverAndBord #InteriorInspo #ClassicStyle #ModernHeritage #CollectedHome #VintageVibes #TimelessDesign #CozyCorners #StyledSpaces #DesignDetails #HomeWithCharacter #InteriorGoals #RefinedLiving #ChicAndCozy #LayeredInteriors

Soft light, rich textures, and timeless charm—this space blends vintage elegance with cozy comfort, featuring your favorite River and Bord pieces, perfect for a morning coffee or fireside evening.
Photo & Design: @carlaypage
#RiverAndBord #InteriorInspo #ClassicStyle #ModernHeritage #CollectedHome #VintageVibes #TimelessDesign #CozyCorners #StyledSpaces #DesignDetails #HomeWithCharacter #InteriorGoals #RefinedLiving #ChicAndCozy #LayeredInteriors
The Max Collection holds a story close to your heart — one told through form, feeling, and detail. Thoughtfully crafted, each piece reflects echoes of the past and the comfort of home, inviting you to live beautifully — and fully.
Photo & design: @carlaypage
#TheMaxCollection #RiverAndBord #StoriesInStyle #CraftedWithCare #TimelessElegance #SoulfulDesign #LiveBeautifully #ArtOfLiving #MeaningfulStyle

The Max Collection holds a story close to your heart — one told through form, feeling, and detail. Thoughtfully crafted, each piece reflects echoes of the past and the comfort of home, inviting you to live beautifully — and fully.
Photo & design: @carlaypage
#TheMaxCollection #RiverAndBord #StoriesInStyle #CraftedWithCare #TimelessElegance #SoulfulDesign #LiveBeautifully #ArtOfLiving #MeaningfulStyle
Let’s Build Something Beautiful
Your home deserves furniture that’s thoughtfully made and built to last. At River & Bord, we’re here to help you create something meaningful—something that becomes part of the memories you’ll cherish for years to come.
Browse our collections or get in touch to begin your custom order.