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Frequently Asked Questions
River & Bord | Handcrafted Custom Upholstery in North Carolina
At River & Bord, we specialize in timeless, made-to-order upholstered furniture—crafted by hand in North Carolina. Whether you’re ordering your first custom piece or outfitting a client’s entire home, we’ve put together answers to the most common questions to guide you through the process.
1. What furniture products do you make?
We design and build custom sofas, sectionals, chairs, ottomans, and pillows. Every piece is handcrafted to order using durable upholstery and premium materials. You’ll find styles ranging from classic and transitional to mid-century modern and vintage-inspired.
2. Can I customize the size, fabric, or trim?
Yes. Most of our items from River & Bord are fully customizable. You can select from a wide range of performance fabrics, wood finishes, cushion fills, trims, and sizes to match your space and style.
3. Do you offer performance or stain-resistant fabrics?
Absolutely. We offer a thoughtfully curated selection of high-performance fabrics ideal for busy households, kids, pets, or high-use areas.
4. Are your products made in North Carolina?
Yes. All of our furniture is handcrafted by artisans in North Carolina, where our company has roots dating back to 1930. We’re proud to carry on the legacy of quality furniture making.
5. How long does it take to receive a custom piece?
Most orders are crafted and shipped within 6–8 weeks. Lead times may vary slightly depending on fabric availability or design complexity. We’ll provide updates along the way so you’re never left guessing.
6. Do you ship throughout the United States?
Yes. We offer nationwide shipping within the continental U.S. Every piece is carefully packaged and transported with care. We offer two delivery options: white-glove service for in-home placement and unpacking, and front-door delivery for a convenient, contactless experience.
7. What is white-glove delivery?
White-glove delivery includes setup in your home, light assembly if needed, and cleanup of all packaging. It covers delivery up one interior flight of stairs and is available as an upgrade at checkout.
8. Do you work with interior designers?
Yes, we love working with designers. River & Bord offers a designer trade program with exclusive pricing, fabric swatches, and dedicated support to help you furnish multiple projects with ease.
9. Can I order fabric samples?
Yes. We encourage clients to order complimentary swatches before making a final decision. Seeing and feeling fabric in your home’s lighting is a helpful part of the design process. It’s also important to note that colors shown in renderings or reference images can sometimes look different from the final piece due to variations in screen settings and display types.
10. What’s the difference between a couch and a sofa?
Sofa, couch—tomato, tomahto. Some say one feels fancier than the other, but at River & Bord, we see them the same way: as the perfect place to unwind. We strive to craft something you’ll fall in love with, no matter what you call it.
11. Do you offer sectionals for small spaces?
Yes. Our custom sectional sofas can be tailored for apartments, townhomes, or open-concept homes. You choose from a variety of configuration, dimensions, and layout that works best.
12. How do I care for my custom upholstered furniture?
We recommend vacuuming weekly with a soft brush attachment and spot-cleaning with mild soap and water. For deep cleans, consult the care instructions provided with your fabric or contact our team for guidance.
13. Do you offer warranties?
Yes. All River & Bord frames carry a limited lifetime warranty. Cushion cores and upholstery are backed by industry-standard warranties, and we’re always here to help with concerns post-purchase.
14. Can I return or cancel a custom order?
Because each piece is made to order, we cannot accept returns or cancellations once production begins. However, our team will walk you through every detail before placing your order to make sure you’re confident in your selections.
15. What makes River & Bord different from other furniture brands?
We build custom furniture the thoughtful way—by hand, with patience, care, and a bit of cutting-edge technology. Our innovative fabric-matching technology ensures a level of precision that brings your vision to life beautifully, down to the last stitch. As a Christian-owned company, our values guide everything we do—from the way we treat our customers to the causes we support through ongoing philanthropic work. And with our direct-to-consumer model, you get exceptional craftsmanship without inflated markups—plus genuinely helpful, responsive service every step of the way.
16. Where is River & Bord located?
Our furniture is handcrafted in North Carolina and shipped across the United States. Our dedicated team is here to help you find the perfect piece for your space. We also provide swatch support to make choosing the right fabric easy and stress-free.
17. How can I contact customer support?
You can reach our customer support team via our Contact Page or by email, info@riverandbord.com. We aim to respond within one business day, often sooner.
Follow Us For Inspiration
The Page Swivel Chair in Tellico Pool with Mineral fringe is perfectly tailored, comfortable, and effortlessly refined. Thoughtfully designed, it adds a soft, elegant touch to a bedroom—perfect for a cozy reading corner or a quiet moment of relaxation.
#BedroomStyle #CozyCorner #TimelessDesign #TraditionalHome #InteriorInspo #BedroomDecor #ClassicStyle #HomeElegance #DesignDetails
The Page Swivel Chair in Tellico Pool with Mineral fringe is perfectly tailored, comfortable, and effortlessly refined. Thoughtfully designed, it adds a soft, elegant touch to a bedroom—perfect for a cozy reading corner or a quiet moment of relaxation.
#BedroomStyle #CozyCorner #TimelessDesign #TraditionalHome #InteriorInspo #BedroomDecor #ClassicStyle #HomeElegance #DesignDetails
The Stout Sofa — defined by a softly sculpted, rolled profile, refining classic curves into a more tailored, intentional form.
Photo & Design: @carlaypage
#RiverAndBord #StoutSofa #DesignDetails #FurnitureDesign #TimelessDesign #InteriorDesign #LuxuryInteriors #HomeInspo #LivingRoomStyle
The Stout Sofa — defined by a softly sculpted, rolled profile, refining classic curves into a more tailored, intentional form.
Photo & Design: @carlaypage
#RiverAndBord #StoutSofa #DesignDetails #FurnitureDesign #TimelessDesign #InteriorDesign #LuxuryInteriors #HomeInspo #LivingRoomStyle
Timeless, adaptable, and endlessly inviting—the page chair with fringe is designed to move effortlessly through the home, from lounge to desk to living room.
Photo & Design: @carlaypage
#QuietLuxury #ElevatedInteriors #TimelessPieces #FringeChair #InteriorStyle #LayeredLiving #CollectedHome #DesignDetails #VersatileDesign
Timeless, adaptable, and endlessly inviting—the page chair with fringe is designed to move effortlessly through the home, from lounge to desk to living room.
Photo & Design: @carlaypage
#QuietLuxury #ElevatedInteriors #TimelessPieces #FringeChair #InteriorStyle #LayeredLiving #CollectedHome #DesignDetails #VersatileDesign
Golden spring light, a cup of coffee, and your favorite corner. The page chaise with fringe and meadow sofa create the kind of comfort you’ll never want to leave.
Photo & Design: @carlaypage
#CozyHome #SpringComfort #StayAwhile #SunlitSpaces #HomeSanctuary #RelaxedLiving #NeutralDecor #SimplePleasures #EverydayLuxury
Golden spring light, a cup of coffee, and your favorite corner. The page chaise with fringe and meadow sofa create the kind of comfort you’ll never want to leave.
Photo & Design: @carlaypage
#CozyHome #SpringComfort #StayAwhile #SunlitSpaces #HomeSanctuary #RelaxedLiving #NeutralDecor #SimplePleasures #EverydayLuxury
The Benjamin Sofa—clean-lined, relaxed, and quietly refined. Designed for everyday living, with comfort that feels as effortless as it looks.
#BenjaminSofa #TimelessDesign #ModernLiving #InteriorStyle #HomeComfort #UnderstatedStyle #LivingRoomInspo #EffortlessLiving
The Benjamin Sofa—clean-lined, relaxed, and quietly refined. Designed for everyday living, with comfort that feels as effortless as it looks.
#BenjaminSofa #TimelessDesign #ModernLiving #InteriorStyle #HomeComfort #UnderstatedStyle #LivingRoomInspo #EffortlessLiving
Cozy, refined, and designed for slow living—the Page Chaise invites you to unwind in style. Its plush seat and softly sculpted silhouette create a level of comfort you’ll return to again and again.
Photo & Interior Design: @vivianshaochen
Product Design: @carlaypage
#RiverAndBord #PageChaise #CozyLiving #ReadingNook #HomeStyle #InteriorInspo #ComfortFirst #ModernHome #FurnitureDesign
Cozy, refined, and designed for slow living—the Page Chaise invites you to unwind in style. Its plush seat and softly sculpted silhouette create a level of comfort you’ll return to again and again.
Photo & Interior Design: @vivianshaochen
Product Design: @carlaypage
#RiverAndBord #PageChaise #CozyLiving #ReadingNook #HomeStyle #InteriorInspo #ComfortFirst #ModernHome #FurnitureDesign
Who doesn’t love the Elon Sofa, with its softly rolled arms and plush, sink-in lumbar pillows? Effortlessly refined, it offers a level of comfort that feels as beautiful as it looks—inviting, timeless, and perfectly suited for everyday living.
#RiverAndBord #ElonSofa #CozyLiving #FurnitureDesign #HomeComfort #InteriorStyle #cozyhome #DesignDetails
Who doesn’t love the Elon Sofa, with its softly rolled arms and plush, sink-in lumbar pillows? Effortlessly refined, it offers a level of comfort that feels as beautiful as it looks—inviting, timeless, and perfectly suited for everyday living.
#RiverAndBord #ElonSofa #CozyLiving #FurnitureDesign #HomeComfort #InteriorStyle #cozyhome #DesignDetails
With its softly tailored silhouette and inviting feel, the Rachel Chair brings a sense of balance to the room—effortlessly blending comfort with classic design.
Photo & Design: @carlaypage
#RachelChair #DesignDetails #ClassicStyle #NeutralInteriors #InteriorStyling #TimelessDecor #LayeredLiving #CollectedHome #ElegantSpaces #HomeInspo
With its softly tailored silhouette and inviting feel, the Rachel Chair brings a sense of balance to the room—effortlessly blending comfort with classic design.
Photo & Design: @carlaypage
#RachelChair #DesignDetails #ClassicStyle #NeutralInteriors #InteriorStyling #TimelessDecor #LayeredLiving #CollectedHome #ElegantSpaces #HomeInspo
A timeless neutral palette sets a refined foundation, enhanced by soft light and layered textures that create a calm, intentional atmosphere.
The Page Chaise anchors the space with understated elegance—designed to balance comfort and form, and to offer a sophisticated place to unwind.
Photo & Interior Design: @hannahwintersart
#PageChaise #TimelessInteriors #NeutralHome #QuietLuxury #InteriorInspo #CozyCorners #SoftLiving #ElegantSpaces #ReadingNook #HomeSanctuary
A timeless neutral palette sets a refined foundation, enhanced by soft light and layered textures that create a calm, intentional atmosphere.
The Page Chaise anchors the space with understated elegance—designed to balance comfort and form, and to offer a sophisticated place to unwind.
Photo & Interior Design: @hannahwintersart
#PageChaise #TimelessInteriors #NeutralHome #QuietLuxury #InteriorInspo #CozyCorners #SoftLiving #ElegantSpaces #ReadingNook #HomeSanctuary
Effortless comfort, refined in every detail.
The Rachel Sofa in Buxton seaglass features a graceful rolled arm profile—bringing a sense of classic elegance—while delicate florals and soft blue accents keep the look fresh and inviting.
#RachelSofa #LivingRoomStyle #ClassicInteriors #SoftNeutrals #SageGreen #TimelessDesign #CozyLiving #InteriorInspo #HomeDecor
Effortless comfort, refined in every detail.
The Rachel Sofa in Buxton seaglass features a graceful rolled arm profile—bringing a sense of classic elegance—while delicate florals and soft blue accents keep the look fresh and inviting.
#RachelSofa #LivingRoomStyle #ClassicInteriors #SoftNeutrals #SageGreen #TimelessDesign #CozyLiving #InteriorInspo #HomeDecor
A statement in texture and tone!
The Stout Chairs in Cedar Forest brings rich depth with their layered pattern and earthy palette—grounding the space while adding a bold, inviting character.
Photo & Design: @carlaypage
#AccentChairs #InteriorInspo #HomeDecor #EarthyTones #StatementPieces #CozyCorners #ClassicDesign #LayeredLiving #WarmInteriors
A statement in texture and tone!
The Stout Chairs in Cedar Forest brings rich depth with their layered pattern and earthy palette—grounding the space while adding a bold, inviting character.
Photo & Design: @carlaypage
#AccentChairs #InteriorInspo #HomeDecor #EarthyTones #StatementPieces #CozyCorners #ClassicDesign #LayeredLiving #WarmInteriors
The Rachel Chair & Orion Ottoman—paired with intention.
From the soft rolled arms of the Rachel Chair to the textured fringe of the Orion Ottoman, each detail works together to create a comfortable, finished feel.
Photo & Design: @carlaypage
#RachelChair #OrionOttoman #RiverAndBoard #ThoughtfulLiving #LivingRoomInspo
The Rachel Chair & Orion Ottoman—paired with intention.
From the soft rolled arms of the Rachel Chair to the textured fringe of the Orion Ottoman, each detail works together to create a comfortable, finished feel.
Photo & Design: @carlaypage
#RachelChair #OrionOttoman #RiverAndBoard #ThoughtfulLiving #LivingRoomInspo
Let’s Build Something Beautiful
Your home deserves furniture that’s thoughtfully made and built to last. At River & Bord, we’re here to help you create something meaningful—something that becomes part of the memories you’ll cherish for years to come.
Browse our collections or get in touch to begin your custom order.
