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Frequently Asked Questions
River & Bord | Handcrafted Custom Upholstery in North Carolina
At River & Bord, we specialize in timeless, made-to-order upholstered furniture—crafted by hand in North Carolina. Whether you’re ordering your first custom piece or outfitting a client’s entire home, we’ve put together answers to the most common questions to guide you through the process.
1. What furniture products do you make?
We design and build custom sofas, sectionals, chairs, ottomans, and pillows. Every piece is handcrafted to order using durable upholstery and premium materials. You’ll find styles ranging from classic and transitional to mid-century modern and vintage-inspired.
2. Can I customize the size, fabric, or trim?
Yes. Most of our items from River & Bord are fully customizable. You can select from a wide range of performance fabrics, wood finishes, cushion fills, trims, and sizes to match your space and style.
3. Do you offer performance or stain-resistant fabrics?
Absolutely. We offer a thoughtfully curated selection of high-performance fabrics ideal for busy households, kids, pets, or high-use areas.
4. Are your products made in North Carolina?
Yes. All of our furniture is handcrafted by artisans in North Carolina, where our company has roots dating back to 1930. We’re proud to carry on the legacy of quality furniture making.
5. How long does it take to receive a custom piece?
Most orders are crafted and shipped within 6–8 weeks. Lead times may vary slightly depending on fabric availability or design complexity. We’ll provide updates along the way so you’re never left guessing.
6. Do you ship throughout the United States?
Yes. We offer nationwide shipping within the continental U.S. Every piece is carefully packaged and transported with care. We offer two delivery options: white-glove service for in-home placement and unpacking, and front-door delivery for a convenient, contactless experience.
7. What is white-glove delivery?
White-glove delivery includes setup in your home, light assembly if needed, and cleanup of all packaging. It covers delivery up one interior flight of stairs and is available as an upgrade at checkout.
8. Do you work with interior designers?
Yes, we love working with designers. River & Bord offers a designer trade program with exclusive pricing, fabric swatches, and dedicated support to help you furnish multiple projects with ease.
9. Can I order fabric samples?
Yes. We encourage clients to order complimentary swatches before making a final decision. Seeing and feeling fabric in your home’s lighting is a helpful part of the design process. It’s also important to note that colors shown in renderings or reference images can sometimes look different from the final piece due to variations in screen settings and display types.
10. What’s the difference between a couch and a sofa?
Sofa, couch—tomato, tomahto. Some say one feels fancier than the other, but at River & Bord, we see them the same way: as the perfect place to unwind. We strive to craft something you’ll fall in love with, no matter what you call it.
11. Do you offer sectionals for small spaces?
Yes. Our custom sectional sofas can be tailored for apartments, townhomes, or open-concept homes. You choose from a variety of configuration, dimensions, and layout that works best.
12. How do I care for my custom upholstered furniture?
We recommend vacuuming weekly with a soft brush attachment and spot-cleaning with mild soap and water. For deep cleans, consult the care instructions provided with your fabric or contact our team for guidance.
13. Do you offer warranties?
Yes. All River & Bord frames carry a limited lifetime warranty. Cushion cores and upholstery are backed by industry-standard warranties, and we’re always here to help with concerns post-purchase.
14. Can I return or cancel a custom order?
Because each piece is made to order, we cannot accept returns or cancellations once production begins. However, our team will walk you through every detail before placing your order to make sure you’re confident in your selections.
15. What makes River & Bord different from other furniture brands?
We build custom furniture the thoughtful way—by hand, with patience, care, and a bit of cutting-edge technology. Our innovative fabric-matching technology ensures a level of precision that brings your vision to life beautifully, down to the last stitch. As a Christian-owned company, our values guide everything we do—from the way we treat our customers to the causes we support through ongoing philanthropic work. And with our direct-to-consumer model, you get exceptional craftsmanship without inflated markups—plus genuinely helpful, responsive service every step of the way.
16. Where is River & Bord located?
Our furniture is handcrafted in North Carolina and shipped across the United States. Our dedicated team is here to help you find the perfect piece for your space. We also provide swatch support to make choosing the right fabric easy and stress-free.
17. How can I contact customer support?
You can reach our customer support team via our Contact Page or by email, info@riverandbord.com. We aim to respond within one business day, often sooner.
Follow Us For Inspiration
The Betty Swivel Chair in Shearling Natural fabric looks exceptionally beautiful in natural light. Its sculptural silhouette and soft shearling texture bring warmth and quiet elegance to the space, creating a piece that feels both inviting and refined.
Photo & Design: @carlaypage
#RiverAndBord #RiverAndBordStyle #BettySwivelChair #Shearling #NaturalTextures #InteriorInspiration #DesignDetails #TimelessInteriors #CollectedInteriors
The Betty Swivel Chair in Shearling Natural fabric looks exceptionally beautiful in natural light. Its sculptural silhouette and soft shearling texture bring warmth and quiet elegance to the space, creating a piece that feels both inviting and refined.
Photo & Design: @carlaypage
#RiverAndBord #RiverAndBordStyle #BettySwivelChair #Shearling #NaturalTextures #InteriorInspiration #DesignDetails #TimelessInteriors #CollectedInteriors
Bold, eclectic interiors call for pieces with presence.
The Page Chair with fringe delivers just that. The rich velvet tone and fringe detail add warmth, texture, and a sense of movement—creating a statement that feels both timeless and full of personality.
Interior design: @studiosven
Styling: @kimberlyswedelius
Photo: @rymcdon
Product Design: @carlaypage
#RiverAndBord #RiverAndBordStyle #BoldInteriors #EclecticDesign #StatementSeating #InteriorInspiration #LuxuryInteriors
Bold, eclectic interiors call for pieces with presence.
The Page Chair with fringe delivers just that. The rich velvet tone and fringe detail add warmth, texture, and a sense of movement—creating a statement that feels both timeless and full of personality.
Interior design: @studiosven
Styling: @kimberlyswedelius
Photo: @rymcdon
Product Design: @carlaypage
#RiverAndBord #RiverAndBordStyle #BoldInteriors #EclecticDesign #StatementSeating #InteriorInspiration #LuxuryInteriors
Spring light, soft blues, and the Asher Sofa
With its clean side profile and tailored lines, Asher looks just as good from the side as it does front and center. It pairs beautifully with rich textures and statement prints — from wallpaper to florals. @livviejane styled this room to perfection, thoughtfully layering pattern and color to create a space that feels fresh and cozy all year round.
#RiverAndBord #AsherSofa #SpringAtHome #BlueAndWhite #LivingRoomStyle #InteriorInspo #HomeRefresh #FreshFlowers #NeutralHome
Spring light, soft blues, and the Asher Sofa
With its clean side profile and tailored lines, Asher looks just as good from the side as it does front and center. It pairs beautifully with rich textures and statement prints — from wallpaper to florals. @livviejane styled this room to perfection, thoughtfully layering pattern and color to create a space that feels fresh and cozy all year round.
#RiverAndBord #AsherSofa #SpringAtHome #BlueAndWhite #LivingRoomStyle #InteriorInspo #HomeRefresh #FreshFlowers #NeutralHome
The Orion Ottoman and Max Sectional are made for easy, comfortable living — soft textures, clean lines, and plenty of room to settle in.
Fresh blooms just make everything feel better.
Photo & Design: @carlaypage
#RiverAndBord #OrionOttoman #MaxSectional #SpringAtHome #LivingRoomStyle #InteriorInspo #HomeRefresh #CozyCorners #DesignDetails
The Orion Ottoman and Max Sectional are made for easy, comfortable living — soft textures, clean lines, and plenty of room to settle in.
Fresh blooms just make everything feel better.
Photo & Design: @carlaypage
#RiverAndBord #OrionOttoman #MaxSectional #SpringAtHome #LivingRoomStyle #InteriorInspo #HomeRefresh #CozyCorners #DesignDetails
The Max Sofa is perfectly tailored, warm, and quietly refined. Its rich neutral tone brings depth and softness, instantly warming the room while the clean silhouette keeps the space feeling relaxed and pulled together. It’s the kind of comfort you can truly sink into.
Beautifully layered by @erica.marie.interiors — her eye for warmth, balance, and texture makes the space feel both inviting and thoughtfully designed.
Photo: @erica.marie.interiors
Product Design: @carlaypage
#RiverAndBord #MaxSofa #PenderMushroom #WarmInteriors #RefinedLiving #InteriorDesign #LayeredHome #InteriorDetails
The Max Sofa is perfectly tailored, warm, and quietly refined. Its rich neutral tone brings depth and softness, instantly warming the room while the clean silhouette keeps the space feeling relaxed and pulled together. It’s the kind of comfort you can truly sink into.
Beautifully layered by @erica.marie.interiors — her eye for warmth, balance, and texture makes the space feel both inviting and thoughtfully designed.
Photo: @erica.marie.interiors
Product Design: @carlaypage
#RiverAndBord #MaxSofa #PenderMushroom #WarmInteriors #RefinedLiving #InteriorDesign #LayeredHome #InteriorDetails
Meet the Meadow Sofa by River & Bord — where soft structure meets sculptural detail.
Designed with a softly flared arm silhouette, the Meadow sofa brings an easy sense of movement to the room. The gentle outward curve creates an inviting profile, while tailored upholstery and a clean skirted base add softness and structure — giving the piece a look that feels thoughtful, balanced, and timeless.
Photo & Design: @carlaypage
#RiverAndBord #MeadowSofa #ModernLiving #RefinedComfort #InteriorDetails #FlaredArms #SofaDesign #CustomUpholstery #LuxuryInteriors
Meet the Meadow Sofa by River & Bord — where soft structure meets sculptural detail.
Designed with a softly flared arm silhouette, the Meadow sofa brings an easy sense of movement to the room. The gentle outward curve creates an inviting profile, while tailored upholstery and a clean skirted base add softness and structure — giving the piece a look that feels thoughtful, balanced, and timeless.
Photo & Design: @carlaypage
#RiverAndBord #MeadowSofa #ModernLiving #RefinedComfort #InteriorDetails #FlaredArms #SofaDesign #CustomUpholstery #LuxuryInteriors
Who doesn’t love a good accent chair moment?
The Rachel Chair in Mulford Linen Taupe features a classic rolled arm profile and soft striped upholstery that feels both refined and inviting. Light, layered, and effortlessly traditional—it’s the perfect seat for any space!
#RiverandBoard #RachelChair #MulfordLinen #LoungeChair #RolledArm #TraditionalStyle #ClassicInteriors #StripedUpholstery #CollectedHome #TimelessDesign #NeutralLiving
Who doesn’t love a good accent chair moment?
The Rachel Chair in Mulford Linen Taupe features a classic rolled arm profile and soft striped upholstery that feels both refined and inviting. Light, layered, and effortlessly traditional—it’s the perfect seat for any space!
#RiverandBoard #RachelChair #MulfordLinen #LoungeChair #RolledArm #TraditionalStyle #ClassicInteriors #StripedUpholstery #CollectedHome #TimelessDesign #NeutralLiving
The Page Swivel Chair pairs soft curves with tailored fringe and effortless movement—bringing comfort and function to a beautifully layered space.
Photo & Design: @carlaypage
#RiverandBoard #PageSwivel #SwivelChair #ClassicInteriors #TraditionalStyle #CollectedHome #TimelessDesign #NeutralHome #LayeredLiving
The Page Swivel Chair pairs soft curves with tailored fringe and effortless movement—bringing comfort and function to a beautifully layered space.
Photo & Design: @carlaypage
#RiverandBoard #PageSwivel #SwivelChair #ClassicInteriors #TraditionalStyle #CollectedHome #TimelessDesign #NeutralHome #LayeredLiving
The Benjamin Sectional—where comfort meets timeless design.
Thoughtfully crafted with care, guided by faith, and designed to anchor the heart of the home. The Benjamin sectional makes for the perfect place to gather, rest, and make lasting memories.
Photos: @carlaypage
#BenjaminSectional #RiverAndBord #CraftedWithCare #GuidedByFaith #TimelessDesign #LuxuryLiving #HandcraftedFurniture #FaithAndWork
The Benjamin Sectional—where comfort meets timeless design.
Thoughtfully crafted with care, guided by faith, and designed to anchor the heart of the home. The Benjamin sectional makes for the perfect place to gather, rest, and make lasting memories.
Photos: @carlaypage
#BenjaminSectional #RiverAndBord #CraftedWithCare #GuidedByFaith #TimelessDesign #LuxuryLiving #HandcraftedFurniture #FaithAndWork
Crafted with care, guided by faith.
Every stage of our process reflects the values we stand on—honest work, timeless craftsmanship, and purpose in every detail.
Built to serve homes and hearts.
#RiverAndBord #CraftedWithCare #GuidedByFaith #FaithAndWork #ChristianOwned #PurposeDriven #TimelessCraftsmanship #HandcraftedFurniture
Crafted with care, guided by faith.
Every stage of our process reflects the values we stand on—honest work, timeless craftsmanship, and purpose in every detail.
Built to serve homes and hearts.
#RiverAndBord #CraftedWithCare #GuidedByFaith #FaithAndWork #ChristianOwned #PurposeDriven #TimelessCraftsmanship #HandcraftedFurniture
Paired together, the Stout Sofa and Betty Swivel deliver graceful curves and effortless comfort—crafted to elevate your home with timeless style and ease.
Photo & Design: @carlaypage
#StoutSofa #BettySwivel #CustomFurniture #InteriorDesign #ModernInteriors #DesignDetails #FurnitureDesign #LivingRoomInspo #TimelessStyle
Paired together, the Stout Sofa and Betty Swivel deliver graceful curves and effortless comfort—crafted to elevate your home with timeless style and ease.
Photo & Design: @carlaypage
#StoutSofa #BettySwivel #CustomFurniture #InteriorDesign #ModernInteriors #DesignDetails #FurnitureDesign #LivingRoomInspo #TimelessStyle
From fringe to fabric to finish, every detail is an intentional choice. Custom furniture designed to feel personal, refined, and distinctly yours.
#CustomFurniture #MadeForYou #MixAndMatch #InteriorDetails #DesignYourSpace #HomeStyle #InteriorInspo
From fringe to fabric to finish, every detail is an intentional choice. Custom furniture designed to feel personal, refined, and distinctly yours.
#CustomFurniture #MadeForYou #MixAndMatch #InteriorDetails #DesignYourSpace #HomeStyle #InteriorInspo
Let’s Build Something Beautiful
Your home deserves furniture that’s thoughtfully made and built to last. At River & Bord, we’re here to help you create something meaningful—something that becomes part of the memories you’ll cherish for years to come.
Browse our collections or get in touch to begin your custom order.
