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Frequently Asked Questions
River & Bord | Handcrafted Custom Upholstery in North Carolina
At River & Bord, we specialize in timeless, made-to-order upholstered furniture—crafted by hand in North Carolina. Whether you’re ordering your first custom piece or outfitting a client’s entire home, we’ve put together answers to the most common questions to guide you through the process.
1. What furniture products do you make?
We design and build custom sofas, sectionals, chairs, ottomans, and pillows. Every piece is handcrafted to order using durable upholstery and premium materials. You’ll find styles ranging from classic and transitional to mid-century modern and vintage-inspired.
2. Can I customize the size, fabric, or trim?
Yes. Most of our items from River & Bord are fully customizable. You can select from a wide range of performance fabrics, wood finishes, cushion fills, trims, and sizes to match your space and style.
3. Do you offer performance or stain-resistant fabrics?
Absolutely. We offer a thoughtfully curated selection of high-performance fabrics ideal for busy households, kids, pets, or high-use areas.
4. Are your products made in North Carolina?
Yes. All of our furniture is handcrafted by artisans in North Carolina, where our company has roots dating back to 1930. We’re proud to carry on the legacy of quality furniture making.
5. How long does it take to receive a custom piece?
Most orders are crafted and shipped within 6–8 weeks. Lead times may vary slightly depending on fabric availability or design complexity. We’ll provide updates along the way so you’re never left guessing.
6. Do you ship throughout the United States?
Yes. We offer nationwide shipping within the continental U.S. Every piece is carefully packaged and transported with care. We offer two delivery options: white-glove service for in-home placement and unpacking, and front-door delivery for a convenient, contactless experience.
7. What is white-glove delivery?
White-glove delivery includes setup in your home, light assembly if needed, and cleanup of all packaging. It covers delivery up one interior flight of stairs and is available as an upgrade at checkout.
8. Do you work with interior designers?
Yes, we love working with designers. River & Bord offers a designer trade program with exclusive pricing, fabric swatches, and dedicated support to help you furnish multiple projects with ease.
9. Can I order fabric samples?
Yes. We encourage clients to order complimentary swatches before making a final decision. Seeing and feeling fabric in your home’s lighting is a helpful part of the design process. It’s also important to note that colors shown in renderings or reference images can sometimes look different from the final piece due to variations in screen settings and display types.
10. What’s the difference between a couch and a sofa?
Sofa, couch—tomato, tomahto. Some say one feels fancier than the other, but at River & Bord, we see them the same way: as the perfect place to unwind. We strive to craft something you’ll fall in love with, no matter what you call it.
11. Do you offer sectionals for small spaces?
Yes. Our custom sectional sofas can be tailored for apartments, townhomes, or open-concept homes. You choose from a variety of configuration, dimensions, and layout that works best.
12. How do I care for my custom upholstered furniture?
We recommend vacuuming weekly with a soft brush attachment and spot-cleaning with mild soap and water. For deep cleans, consult the care instructions provided with your fabric or contact our team for guidance.
13. Do you offer warranties?
Yes. All River & Bord frames carry a limited lifetime warranty. Cushion cores and upholstery are backed by industry-standard warranties, and we’re always here to help with concerns post-purchase.
14. Can I return or cancel a custom order?
Because each piece is made to order, we cannot accept returns or cancellations once production begins. However, our team will walk you through every detail before placing your order to make sure you’re confident in your selections.
15. What makes River & Bord different from other furniture brands?
We build custom furniture the thoughtful way—by hand, with patience, care, and a bit of cutting-edge technology. Our innovative fabric-matching technology ensures a level of precision that brings your vision to life beautifully, down to the last stitch. As a Christian-owned company, our values guide everything we do—from the way we treat our customers to the causes we support through ongoing philanthropic work. And with our direct-to-consumer model, you get exceptional craftsmanship without inflated markups—plus genuinely helpful, responsive service every step of the way.
16. Where is River & Bord located?
Our furniture is handcrafted in North Carolina and shipped across the United States. Our dedicated team is here to help you find the perfect piece for your space. We also provide swatch support to make choosing the right fabric easy and stress-free.
17. How can I contact customer support?
You can reach our customer support team via our Contact Page or by email, info@riverandbord.com. We aim to respond within one business day, often sooner.
Follow Us For Inspiration
The Page Chair has a way of fitting right into the prettiest soft color stories.
Here, creamy upholstery pairs with muted sage walls, blush accents, soft blue-and-white details, warm wood tones, and a touch of antique brass for a look that feels calm, collected, and quietly colorful.
Photo & Design: @carlaypage
#RiverAndBord #PageChair #MutedTones #SageGreen #BlushInteriors #PastelInteriors #CollectedInteriors #SoftInteriors #InteriorInspiration #AccentChair #MadeInNorthCarolina
The Page Chair has a way of fitting right into the prettiest soft color stories.
Here, creamy upholstery pairs with muted sage walls, blush accents, soft blue-and-white details, warm wood tones, and a touch of antique brass for a look that feels calm, collected, and quietly colorful.
Photo & Design: @carlaypage
#RiverAndBord #PageChair #MutedTones #SageGreen #BlushInteriors #PastelInteriors #CollectedInteriors #SoftInteriors #InteriorInspiration #AccentChair #MadeInNorthCarolina
A little moody, a little romantic, and a whole lot of color. The Max Sectional feels right at home among blush tones, deep charcoal, warm brown, and vintage-inspired details.
Interior Design: @by.byrd
Product Design: @carlaypage
#RiverAndBord #MaxSectional #CollectedInteriors #MoodyInteriors #ColorfulInteriors #VelvetSectional #LivingRoomInspiration #InteriorDesign #VintageInspired #LayeredInteriors #MadeInNorthCarolina #AmericanMadeFurniture
A little moody, a little romantic, and a whole lot of color. The Max Sectional feels right at home among blush tones, deep charcoal, warm brown, and vintage-inspired details.
Interior Design: @by.byrd
Product Design: @carlaypage
#RiverAndBord #MaxSectional #CollectedInteriors #MoodyInteriors #ColorfulInteriors #VelvetSectional #LivingRoomInspiration #InteriorDesign #VintageInspired #LayeredInteriors #MadeInNorthCarolina #AmericanMadeFurniture
Almost fall, almost sweater weather, and definitely time for slow coffee mornings. The Rachel Chair brings all the cozy with its warm COM plaid and classic silhouette—made for settling in as the seasons start to shift. This chair is the perfect seat to start your fall mornings.
Photo: @houseastray
#RiverAndBord #RachelChair #FallInteriors #CozyHome #CoffeeMorning #TraditionalInteriors #CollectedHome #LivingRoomInspiration #AutumnHome #FallDecor #InteriorDesign #UpholsteredFurniture #DesignerFurniture #MadeInNorthCarolina #AmericanMadeFurniture #ClassicInteriors #CozyInteriors #HomeInspiration #TimelessDesign #SouthernInteriors
Almost fall, almost sweater weather, and definitely time for slow coffee mornings. The Rachel Chair brings all the cozy with its warm COM plaid and classic silhouette—made for settling in as the seasons start to shift. This chair is the perfect seat to start your fall mornings.
Photo: @houseastray
#RiverAndBord #RachelChair #FallInteriors #CozyHome #CoffeeMorning #TraditionalInteriors #CollectedHome #LivingRoomInspiration #AutumnHome #FallDecor #InteriorDesign #UpholsteredFurniture #DesignerFurniture #MadeInNorthCarolina #AmericanMadeFurniture #ClassicInteriors #CozyInteriors #HomeInspiration #TimelessDesign #SouthernInteriors
Soaking in the last bits of summer with the Rachel Chairs front and center. Their soft, relaxed silhouette pairs beautifully with the Max Sofa for a room that feels light, collected, and made for lingering a little longer.
Photo & Design: @carlaypage
#RiverAndBord #RachelChairs #MaxSofa #InteriorDesign #LivingRoomInspiration #TraditionalInteriors #CollectedHome #SouthernInteriors #DesignerFurniture #UpholsteredFurniture #MadeInNorthCarolina #AmericanMadeFurniture
Soaking in the last bits of summer with the Rachel Chairs front and center. Their soft, relaxed silhouette pairs beautifully with the Max Sofa for a room that feels light, collected, and made for lingering a little longer.
Photo & Design: @carlaypage
#RiverAndBord #RachelChairs #MaxSofa #InteriorDesign #LivingRoomInspiration #TraditionalInteriors #CollectedHome #SouthernInteriors #DesignerFurniture #UpholsteredFurniture #MadeInNorthCarolina #AmericanMadeFurniture
The Max Sectional brings a soft, inviting presence to this thoughtfully curated room. Its graceful silhouette, tailored fringe, and warm blush tone feel both classic and fresh—beautifully complemented by collected artwork, traditional details, and patterned accents.
Interior Design: @carlaypage
Photo: @courtneybankoski
#RiverAndBord #MaxSectional #CarleySummers #InteriorDesign #LivingRoomInspiration #MadeInNorthCarolina
The Max Sectional brings a soft, inviting presence to this thoughtfully curated room. Its graceful silhouette, tailored fringe, and warm blush tone feel both classic and fresh—beautifully complemented by collected artwork, traditional details, and patterned accents.
Interior Design: @carlaypage
Photo: @courtneybankoski
#RiverAndBord #MaxSectional #CarleySummers #InteriorDesign #LivingRoomInspiration #MadeInNorthCarolina
Carley and her team did such a beautiful job bringing these styles together!
The soft, tailored lines of the Meadow Sofa paired with the more classic Rachel Sofa create a space that feels layered, collected, and effortlessly inviting. We love the mix of silhouettes, warm neutrals, and patterned textiles—it gives the room so much personality while still feeling cohesive.
A beautifully curated space by @carlaypage
#RiverAndBord #CarleySummers #MeadowSofa #RachelCollection #InteriorDesign #LivingRoomInspiration #MadeInNorthCarolina
Carley and her team did such a beautiful job bringing these styles together!
The soft, tailored lines of the Meadow Sofa paired with the more classic Rachel Sofa create a space that feels layered, collected, and effortlessly inviting. We love the mix of silhouettes, warm neutrals, and patterned textiles—it gives the room so much personality while still feeling cohesive.
A beautifully curated space by @carlaypage
#RiverAndBord #CarleySummers #MeadowSofa #RachelCollection #InteriorDesign #LivingRoomInspiration #MadeInNorthCarolina
The Rachel Chair, making a statement from every angle. A classic silhouette, rich pattern, and an easy mix of comfort and character—set within a thoughtfully curated space by @livviejane that makes every detail feel intentional.
#RiverAndBord #InteriorInspiration #LivingRoomDesign #UpholsteredFurniture #MadeInNC
The Rachel Chair, making a statement from every angle. A classic silhouette, rich pattern, and an easy mix of comfort and character—set within a thoughtfully curated space by @livviejane that makes every detail feel intentional.
#RiverAndBord #InteriorInspiration #LivingRoomDesign #UpholsteredFurniture #MadeInNC
The Rachel Chair, right at home. Layered texture, timeless lines, and just enough pattern to make the room feel collected—not coordinated.
Interior Design: @carlaypage
#RiverAndBord #RachelChair #InteriorInspiration #LivingRoomDesign #MadeInNC #UpholsteredFurniture
The Rachel Chair, right at home. Layered texture, timeless lines, and just enough pattern to make the room feel collected—not coordinated.
Interior Design: @carlaypage
#RiverAndBord #RachelChair #InteriorInspiration #LivingRoomDesign #MadeInNC #UpholsteredFurniture
Even the furry friends know a good seat when they find one. The Page Chaise brings a cozy, collected feel to this charming traditional space—perfect for curling up, slowing down, and sharing your favorite corner of the house.
Photo & Design: @carlaypage
#RiverAndBord #PageChaise #PetFriendlyHome #FurryFriends #TraditionalInteriors #CollectedHome #CozyInteriors #InteriorInspiration #AccentChair #MadeToLove
Even the furry friends know a good seat when they find one. The Page Chaise brings a cozy, collected feel to this charming traditional space—perfect for curling up, slowing down, and sharing your favorite corner of the house.
Photo & Design: @carlaypage
#RiverAndBord #PageChaise #PetFriendlyHome #FurryFriends #TraditionalInteriors #CollectedHome #CozyInteriors #InteriorInspiration #AccentChair #MadeToLove
A little color, a lot of character. The Page Chair feels right at home in this eclectic, modern living space, bringing a sculptural silhouette, tailored comfort, and a warm pop of color to the room.
Interior Design: @studiosven
Product Design: @carlaypage
#RiverAndBord #PageChair #AccentChair #EclecticInteriors #ModernInteriors #StatementChair #InteriorDesign #LivingRoomInspiration #CollectedHome #FurnitureDesign
A little color, a lot of character. The Page Chair feels right at home in this eclectic, modern living space, bringing a sculptural silhouette, tailored comfort, and a warm pop of color to the room.
Interior Design: @studiosven
Product Design: @carlaypage
#RiverAndBord #PageChair #AccentChair #EclecticInteriors #ModernInteriors #StatementChair #InteriorDesign #LivingRoomInspiration #CollectedHome #FurnitureDesign
It’s all in the arms. The Max Sofa and Stout Chair bring two distinct silhouettes together through soft curves, generous proportions, and beautifully tailored arm details.
Photo & Design: @carlaypage
#MaxSofa #StoutChair #FurnitureDesign #ArmDetails #UpholsteryDesign #InteriorDetails #livingroominspirationsign
It’s all in the arms. The Max Sofa and Stout Chair bring two distinct silhouettes together through soft curves, generous proportions, and beautifully tailored arm details.
Photo & Design: @carlaypage
#MaxSofa #StoutChair #FurnitureDesign #ArmDetails #UpholsteryDesign #InteriorDetails #livingroominspirationsign
A cozy corner with a little old-world charm. The Page Swivel feels right at home layered with pattern, warm wood tones, and collected details.
Photo: @devanedesign
Product Design: @carlaypage
#PageSwivel #InteriorInspiration #CozyCorners #CollectedHome #TraditionalInteriors #FurnitureDesign
A cozy corner with a little old-world charm. The Page Swivel feels right at home layered with pattern, warm wood tones, and collected details.
Photo: @devanedesign
Product Design: @carlaypage
#PageSwivel #InteriorInspiration #CozyCorners #CollectedHome #TraditionalInteriors #FurnitureDesign
Let’s Build Something Beautiful
Your home deserves furniture that’s thoughtfully made and built to last. At River & Bord, we’re here to help you create something meaningful—something that becomes part of the memories you’ll cherish for years to come.
Browse our collections or get in touch to begin your custom order.
