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Frequently Asked Questions
River & Bord | Handcrafted Custom Upholstery in North Carolina
At River & Bord, we specialize in timeless, made-to-order upholstered furniture—crafted by hand in North Carolina. Whether you’re ordering your first custom piece or outfitting a client’s entire home, we’ve put together answers to the most common questions to guide you through the process.
1. What furniture products do you make?
We design and build custom sofas, sectionals, chairs, ottomans, and pillows. Every piece is handcrafted to order using durable upholstery and premium materials. You’ll find styles ranging from classic and transitional to mid-century modern and vintage-inspired.
2. Can I customize the size, fabric, or trim?
Yes. Most of our items from River & Bord are fully customizable. You can select from a wide range of performance fabrics, wood finishes, cushion fills, trims, and sizes to match your space and style.
3. Do you offer performance or stain-resistant fabrics?
Absolutely. We offer a thoughtfully curated selection of high-performance fabrics ideal for busy households, kids, pets, or high-use areas.
4. Are your products made in North Carolina?
Yes. All of our furniture is handcrafted by artisans in North Carolina, where our company has roots dating back to 1930. We’re proud to carry on the legacy of quality furniture making.
5. How long does it take to receive a custom piece?
Most orders are crafted and shipped within 6–8 weeks. Lead times may vary slightly depending on fabric availability or design complexity. We’ll provide updates along the way so you’re never left guessing.
6. Do you ship throughout the United States?
Yes. We offer nationwide shipping within the continental U.S. Every piece is carefully packaged and transported with care. We offer two delivery options: white-glove service for in-home placement and unpacking, and front-door delivery for a convenient, contactless experience.
7. What is white-glove delivery?
White-glove delivery includes setup in your home, light assembly if needed, and cleanup of all packaging. It covers delivery up one interior flight of stairs and is available as an upgrade at checkout.
8. Do you work with interior designers?
Yes, we love working with designers. River & Bord offers a designer trade program with exclusive pricing, fabric swatches, and dedicated support to help you furnish multiple projects with ease.
9. Can I order fabric samples?
Yes. We encourage clients to order complimentary swatches before making a final decision. Seeing and feeling fabric in your home’s lighting is a helpful part of the design process. It’s also important to note that colors shown in renderings or reference images can sometimes look different from the final piece due to variations in screen settings and display types.
10. What’s the difference between a couch and a sofa?
Sofa, couch—tomato, tomahto. Some say one feels fancier than the other, but at River & Bord, we see them the same way: as the perfect place to unwind. We strive to craft something you’ll fall in love with, no matter what you call it.
11. Do you offer sectionals for small spaces?
Yes. Our custom sectional sofas can be tailored for apartments, townhomes, or open-concept homes. You choose from a variety of configuration, dimensions, and layout that works best.
12. How do I care for my custom upholstered furniture?
We recommend vacuuming weekly with a soft brush attachment and spot-cleaning with mild soap and water. For deep cleans, consult the care instructions provided with your fabric or contact our team for guidance.
13. Do you offer warranties?
Yes. All River & Bord frames carry a limited lifetime warranty. Cushion cores and upholstery are backed by industry-standard warranties, and we’re always here to help with concerns post-purchase.
14. Can I return or cancel a custom order?
Because each piece is made to order, we cannot accept returns or cancellations once production begins. However, our team will walk you through every detail before placing your order to make sure you’re confident in your selections.
15. What makes River & Bord different from other furniture brands?
We build custom furniture the thoughtful way—by hand, with patience, care, and a bit of cutting-edge technology. Our innovative fabric-matching technology ensures a level of precision that brings your vision to life beautifully, down to the last stitch. As a Christian-owned company, our values guide everything we do—from the way we treat our customers to the causes we support through ongoing philanthropic work. And with our direct-to-consumer model, you get exceptional craftsmanship without inflated markups—plus genuinely helpful, responsive service every step of the way.
16. Where is River & Bord located?
Our furniture is handcrafted in North Carolina and shipped across the United States. Our dedicated team is here to help you find the perfect piece for your space. We also provide swatch support to make choosing the right fabric easy and stress-free.
17. How can I contact customer support?
You can reach our customer support team via our Contact Page or by email, info@riverandbord.com. We aim to respond within one business day, often sooner.
Follow Us For Inspiration
The Taylor Dining Banquette brings clean lines, comfortable seating, and timeless style to any dining space. Upholstered in a subtle textured fabric, it offers a tailored look that maximizes seating while creating an inviting place to gather for everyday meals and casual entertaining.
#RiverAndBord #TaylorDiningBanquette #BanquetteSeating #DiningDesign #InteriorDetails #CustomFurniture #TimelessStyle #DiningRoomInspo #HomeInteriors #ThoughtfulDesign #GatherInStyle #RiverAndBordInteriors
The Taylor Dining Banquette brings clean lines, comfortable seating, and timeless style to any dining space. Upholstered in a subtle textured fabric, it offers a tailored look that maximizes seating while creating an inviting place to gather for everyday meals and casual entertaining.
#RiverAndBord #TaylorDiningBanquette #BanquetteSeating #DiningDesign #InteriorDetails #CustomFurniture #TimelessStyle #DiningRoomInspo #HomeInteriors #ThoughtfulDesign #GatherInStyle #RiverAndBordInteriors
Sunlit elegance, tailored to perfection. The Max Sofa with Pleated Skirt brings a refined softness to this living room, blending timeless craftsmanship with relaxed comfort.
Photo & Design: @carlaypage
#RiverAndBord #MaxSofa #PleatedSkirtSofa #TimelessInteriors #ClassicDesign #ElevatedLiving #InteriorInspiration #LuxuryInteriors #NeutralHome #SouthernStyle #HomeDesign #LivingRoomGoals #CuratedSpaces #FurnitureDesign #WarmAndInviting
Sunlit elegance, tailored to perfection. The Max Sofa with Pleated Skirt brings a refined softness to this living room, blending timeless craftsmanship with relaxed comfort.
Photo & Design: @carlaypage
#RiverAndBord #MaxSofa #PleatedSkirtSofa #TimelessInteriors #ClassicDesign #ElevatedLiving #InteriorInspiration #LuxuryInteriors #NeutralHome #SouthernStyle #HomeDesign #LivingRoomGoals #CuratedSpaces #FurnitureDesign #WarmAndInviting
Sunlit spaces, timeless silhouettes, and seating designed for the whole family!
Featuring the Max Sofa and Stout Chairs, this inviting living room balances comfort and sophistication with clean lines, tailored upholstery, and effortless versatility.
Photo & Design: @carlaypage
#RiverAndBord #MaxSofa #StoutChair #LuxuryInteriors #LivingRoomDesign #InteriorDesign #CustomFurniture #DesignerFurniture #LuxuryFurniture #TimelessDesign
Sunlit spaces, timeless silhouettes, and seating designed for the whole family!
Featuring the Max Sofa and Stout Chairs, this inviting living room balances comfort and sophistication with clean lines, tailored upholstery, and effortless versatility.
Photo & Design: @carlaypage
#RiverAndBord #MaxSofa #StoutChair #LuxuryInteriors #LivingRoomDesign #InteriorDesign #CustomFurniture #DesignerFurniture #LuxuryFurniture #TimelessDesign
Morning light, a favorite book, and a chaise you`ll never want to leave. The beauty is in the details, from the sculptural silhouette to the handcrafted fringe.
Photo & Design: @carlaypage
#RiverAndBord #LuxuryInteriors #InteriorDesign #HomeDecor #InteriorStyling #ElegantLiving #LuxuryHome #TimelessDesign #ClassicInteriors
Morning light, a favorite book, and a chaise you`ll never want to leave. The beauty is in the details, from the sculptural silhouette to the handcrafted fringe.
Photo & Design: @carlaypage
#RiverAndBord #LuxuryInteriors #InteriorDesign #HomeDecor #InteriorStyling #ElegantLiving #LuxuryHome #TimelessDesign #ClassicInteriors
The Meadow sofas and Rachel chairs prove that timeless design is all in the details — soft neutrals, rich textures, and effortless comfort come together to create a space that feels both elevated and inviting.
Photo & Design: @carlaypage
#RiverAndBoard #MeadowSofa #RachelChair #LuxuryInteriors #NeutralDecor #CollectedHome #InteriorDesign #LivingRoomInspo #TimelessStyle #HomeDecor #ClassicInteriors #WarmNeutrals #DesignerFurniture #ElegantLiving #InteriorStyling #LuxuryLiving #CozyInteriors #RefinedSpaces
The Meadow sofas and Rachel chairs prove that timeless design is all in the details — soft neutrals, rich textures, and effortless comfort come together to create a space that feels both elevated and inviting.
Photo & Design: @carlaypage
#RiverAndBoard #MeadowSofa #RachelChair #LuxuryInteriors #NeutralDecor #CollectedHome #InteriorDesign #LivingRoomInspo #TimelessStyle #HomeDecor #ClassicInteriors #WarmNeutrals #DesignerFurniture #ElegantLiving #InteriorStyling #LuxuryLiving #CozyInteriors #RefinedSpaces
Soft pink hues, velvet texture, and signature fringe — the Max sectional brings effortless elegance to every corner.
Photo & Design: @carlaypage
#RiverAndBoard #MaxSectional #PinkInteriors #FringeSofa #LuxuryLiving #InteriorInspo #VelvetSofa #TimelessDesign
Soft pink hues, velvet texture, and signature fringe — the Max sectional brings effortless elegance to every corner.
Photo & Design: @carlaypage
#RiverAndBoard #MaxSectional #PinkInteriors #FringeSofa #LuxuryLiving #InteriorInspo #VelvetSofa #TimelessDesign
The Paige Chaise
Sculpted lines, tailored upholstery, and a refined profile—designed to integrate seamlessly into the home. Perfect for a place to unwind, read, or settle in for a quiet moment.
Photo & Design: @carlaypage
#PaigeChaise #RiverAndBord #TimelessDesign #FurnitureCollection #InteriorInspo #DesignEssentials #ModernClassic
The Paige Chaise
Sculpted lines, tailored upholstery, and a refined profile—designed to integrate seamlessly into the home. Perfect for a place to unwind, read, or settle in for a quiet moment.
Photo & Design: @carlaypage
#PaigeChaise #RiverAndBord #TimelessDesign #FurnitureCollection #InteriorInspo #DesignEssentials #ModernClassic
Sunlight, texture, and timeless comfort!
The Rachel Chair brings an effortless warmth to any space—its sculpted rolled arm profile and classic plaid fabric offering a sense of quiet, tailored ease. Designed for lived-in moments at home, it naturally becomes a favorite seat for everyone... four-legged friends included!
Photo: @houseastray
#RachelChair #RiverAndBord #TimelessInteriors #HeritageDesign #ClassicStyle #ElevatedLiving #WarmInteriors #InteriorInspo #HomeWithCharacter
Sunlight, texture, and timeless comfort!
The Rachel Chair brings an effortless warmth to any space—its sculpted rolled arm profile and classic plaid fabric offering a sense of quiet, tailored ease. Designed for lived-in moments at home, it naturally becomes a favorite seat for everyone... four-legged friends included!
Photo: @houseastray
#RachelChair #RiverAndBord #TimelessInteriors #HeritageDesign #ClassicStyle #ElevatedLiving #WarmInteriors #InteriorInspo #HomeWithCharacter
Sun-washed and inviting, the Max Sectional brings rich, lived-in color to a light-filled room. Its deep rose hue grounds the space while soft neutrals and layered patterns keep everything feeling relaxed, collected, and effortlessly beautiful.
Photo & Design: @carlaypage
#RiverAndBord #MaxSectional #WarmInteriors #SunlitSpaces #LayeredLiving #CollectedHome #ColorStory #BlushAndBurgundy #InteriorInspo
Sun-washed and inviting, the Max Sectional brings rich, lived-in color to a light-filled room. Its deep rose hue grounds the space while soft neutrals and layered patterns keep everything feeling relaxed, collected, and effortlessly beautiful.
Photo & Design: @carlaypage
#RiverAndBord #MaxSectional #WarmInteriors #SunlitSpaces #LayeredLiving #CollectedHome #ColorStory #BlushAndBurgundy #InteriorInspo
Maximalism, meet your perfect match.
The Max Sofa anchors every layer, texture, and story in the room—bold, inviting, and effortlessly composed. For spaces where every detail tells a story, this is the piece that brings it all together.
Photo: @breezylake
Product Design: @carlaypage
#RiverAndBord #MaximalistDesign #MaxSofa #LayeredLiving #CollectedHome #InteriorDesign #HomeInspo #DesignInspiration #EclecticStyle
Maximalism, meet your perfect match.
The Max Sofa anchors every layer, texture, and story in the room—bold, inviting, and effortlessly composed. For spaces where every detail tells a story, this is the piece that brings it all together.
Photo: @breezylake
Product Design: @carlaypage
#RiverAndBord #MaximalistDesign #MaxSofa #LayeredLiving #CollectedHome #InteriorDesign #HomeInspo #DesignInspiration #EclecticStyle
The Page Swivel Chair in Tellico Pool with Mineral fringe is perfectly tailored, comfortable, and effortlessly refined. Thoughtfully designed, it adds a soft, elegant touch to a bedroom—perfect for a cozy reading corner or a quiet moment of relaxation.
#BedroomStyle #CozyCorner #TimelessDesign #TraditionalHome #InteriorInspo #BedroomDecor #ClassicStyle #HomeElegance #DesignDetails
The Page Swivel Chair in Tellico Pool with Mineral fringe is perfectly tailored, comfortable, and effortlessly refined. Thoughtfully designed, it adds a soft, elegant touch to a bedroom—perfect for a cozy reading corner or a quiet moment of relaxation.
#BedroomStyle #CozyCorner #TimelessDesign #TraditionalHome #InteriorInspo #BedroomDecor #ClassicStyle #HomeElegance #DesignDetails
The Stout Sofa — defined by a softly sculpted, rolled profile, refining classic curves into a more tailored, intentional form.
Photo & Design: @carlaypage
#RiverAndBord #StoutSofa #DesignDetails #FurnitureDesign #TimelessDesign #InteriorDesign #LuxuryInteriors #HomeInspo #LivingRoomStyle
The Stout Sofa — defined by a softly sculpted, rolled profile, refining classic curves into a more tailored, intentional form.
Photo & Design: @carlaypage
#RiverAndBord #StoutSofa #DesignDetails #FurnitureDesign #TimelessDesign #InteriorDesign #LuxuryInteriors #HomeInspo #LivingRoomStyle
Let’s Build Something Beautiful
Your home deserves furniture that’s thoughtfully made and built to last. At River & Bord, we’re here to help you create something meaningful—something that becomes part of the memories you’ll cherish for years to come.
Browse our collections or get in touch to begin your custom order.
