The Process

Step 1: Start the Conversation

Every custom piece begins with a conversation.
We start by learning about your home, your lifestyle, and what you envision for your furniture. Whether it’s a classic English Rolled Arm sofa, a mid-century sectional, or a traditional chair design, we take the time to understand your goals, design preferences, and functionality needs.

Our design team works directly with you (or your interior designer) to discuss dimensions, comfort, and style so your piece fits perfectly into your life and space.

Step 2: Choose Your Design

Next, we’ll walk you through our catalog of handcrafted designs—each one rooted in timeless style and built to last.
From French-inspired curves to clean, modern silhouettes, every frame is carefully constructed in North Carolina by our experienced artisans. You can start with one of our signature models or modify an existing design to make it uniquely yours.

This is where your furniture starts to take shape—customized in both form and feel.

Step 3: Select Your Upholstery and Finishes

The beauty of custom upholstery lies in the details.
You’ll have access to a curated library of performance fabrics, premium leathers, contrasting trims, and finish options that ensure your piece complements your home perfectly.

Not sure where to begin? Our team is here to help guide you through color palettes, textures, and fabric durability so your furniture looks beautiful and functions for years to come.

Designers can also take full advantage of our custom upholstery program. Since you are using your own COM fabrics, our team will partner with you to ensure the material is used flawlessly, resulting in a perfectly crafted piece that aligns beautifully with your client’s vision.

Step 4: Handcrafted in North Carolina

Once your selections are finalized, your piece moves into production.
Each sofa, sectional, and chair is handcrafted in North Carolina by artisans who have spent decades perfecting their craft. We take pride in our attention to detail—from the kiln-dried frames to the precise fabric patterns.

This stage is where tradition meets precision. It’s where our roots in American craftsmanship shine.

Step 5: Quality Inspection

Before your furniture ever leaves our facility, it’s carefully inspected for quality and durability.

Every seam, stitch, and joint is reviewed to ensure it meets our standards—and yours. Only when a piece is structurally sound, comfortable, and visually flawless does it earn the River & Bord name.

Step 6: Delivery to Your Door

Once complete, your furniture is carefully packaged and shipped directly to you.

Our team coordinates delivery across the United States, ensuring a seamless process from our North Carolina facility to your home. We handle each piece with care so it arrives in pristine condition and ready to enjoy.

Step 7: Enjoy for Generations

Your furniture is more than a purchase—it’s a lasting investment in your home.

Built to stand the test of time, our pieces are designed to be loved, lived on, and passed down. From family gatherings to quiet evenings, River & Bord furniture is crafted to become part of your story.